{"xsrfToken":"e483fce6-aee9-4b49-8dcc-5b9be1a79f80_91c891f6c2c475125e17167cae401ea10195c2af_lout","branding":{"id":"12","key":"wcs","name":"Wandelbots Customer Support","portalBaseUrl":"/servicedesk/customer/portal/12"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bf31a05c-22a5-4207-ae1b-ab172a235d26/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNGM4YmNkNi1hMGI4LTRmNmUtYWM3Mi1mYTZlYmU2ODk5NGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJmMzFhMDVjLTIyYTUtNDIwNy1hZTFiLWFiMTcyYTIzNWQyNiI6WyJyZWFkIl19LCJleHAiOjE2ODYzMzYzNzIsIm5iZiI6MTY4NjMzNTc3Mn0.yFltpLey-qAerqIoXWiC7wbvHALnO58_RviYAzneoig&client=b4c8bcd6-a0b8-4f6e-ac72-fa6ebe68994c&mode=fit","logoId":"bf31a05c-22a5-4207-ae1b-ab172a235d26","isLogoAvailable":true,"helpCenterTitle":"Wandelbots Help Center","sharedPortalName":"Wandelbots Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pl-PL":{"helpCenterTitle":"Witamy w Centrum pomocy","sharedPortalName":"Centrum pomocy","localeDisplayName":"Polish (Poland)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Wandelbots Help Center","sharedPortalName":"Wandelbots Help Center","localeDisplayName":"English (United States)"},"zh-CN":{"helpCenterTitle":"欢迎访问 帮助中心","sharedPortalName":"帮助中心","localeDisplayName":"Chinese (China)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1e1b39","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e4160aed-c007-47e1-bd21-53379f8a850b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNGM4YmNkNi1hMGI4LTRmNmUtYWM3Mi1mYTZlYmU2ODk5NGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU0MTYwYWVkLWMwMDctNDdlMS1iZDIxLTUzMzc5ZjhhODUwYiI6WyJyZWFkIl19LCJleHAiOjE2ODYzMzYzNzIsIm5iZiI6MTY4NjMzNTc3Mn0.9b0XPnlg7OQ1kkKax_w_4rzAmHzAuV7WW7AwEdsXMyY&client=b4c8bcd6-a0b8-4f6e-ac72-fa6ebe68994c&height=300&mode=fit","bannerMediaApiFileId":"e4160aed-c007-47e1-bd21-53379f8a850b","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"12","key":"wcs","projectId":10084,"serviceDeskId":12,"name":"Wandelbots Customer Support","description":"<p>Welcome! You can raise a request for Wandelbots Customer Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/12","onlyPortal":false,"reqTypes":[{"id":"63","name":"Hardware exchange","descriptionHtml":"","callToAction":"Hardware exchange","introHtml":"<p>Used for whole shipment and return shipment process</p>","icon":10570,"iconUrl":"https://wandelbots.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[18],"key":""},{"id":"29","name":"Licensing Issues","descriptionHtml":"","callToAction":"Licensing Issues","introHtml":"<p>If you need support with your Wandelbots License place a request to get support.</p>","icon":10574,"iconUrl":"https://wandelbots.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10574","groups":[18],"key":""},{"id":"31","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10587,"iconUrl":"https://wandelbots.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10587","groups":[18],"key":""},{"id":"33","name":"Report a problem","descriptionHtml":"","callToAction":"Report a problem","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10583,"iconUrl":"https://wandelbots.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10583","groups":[18],"key":""},{"id":"37","name":"Request for repair","descriptionHtml":"","callToAction":"Request for repair","introHtml":"<p>Inform us if anything is broken or malfunctioning</p>","icon":10472,"iconUrl":"https://wandelbots.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[18],"key":""},{"id":"35","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10577,"iconUrl":"https://wandelbots.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10577","groups":[18],"key":""},{"id":"28","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10582,"iconUrl":"https://wandelbots.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10582","groups":[18],"key":""},{"id":"32","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10565,"iconUrl":"https://wandelbots.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10565","groups":[],"key":""}],"reqGroups":[{"id":18,"name":"General"}],"orderMapping":{"18":[63,37,33,28,29,31,35]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7e3e8f2c-8894-3480-88d2-c4d1cb8e6c75","appLinkName":"System Confluence","spaceKey":"WCS","spaceName":"Wandelbots Customer Support","isServer":false},"labels":[],"projectKey":"WCS","serviceDeskId":12},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Wandelbots Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://wandelbots.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=wandelbots","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e483fce6-aee9-4b49-8dcc-5b9be1a79f80_91c891f6c2c475125e17167cae401ea10195c2af_lout","baseUrl":"https://wandelbots.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b4c8bcd6-a0b8-4f6e-ac72-fa6ebe68994c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}